The purpose of this statement is to inform you about the personal information I collect and hold, why I collect this data, how long it is stored for and your rights over your personal data.

I am committed to complying with the terms of the General Data Protection Regulation (GDPR) and Data Protection Act 2018, and to the responsible and secure use of your data. I have a legitimate basis to collect data for the purpose of delivering counselling services.

I am registered with the Information Commissioner's Office (ICO).

Information about you

When you enquire about counselling, I ask for contact details and relevant personal information that is needed to answer your enquiries and to keep you informed.

If you choose to proceed with counselling, I will keep an adequate and relevant record that is limited to personal details, session notes, attendances, payments, and other relevant information gathered in the course of this provision.

Once counselling ends, all data in your file is stored securely for 2 years, and then destroyed.

Use of this information

Your data will be used to provide you with my services and to meet the requirements of my regulatory body, the British Association for Counselling and Psychotherapy (BACP), and my insurer.

I will not share your details with any other person or organisation without your knowledge and permission unless there is a legal or ethical requirement as stated in the counselling contract.

Your information will not be sold or shared with third parties for marketing purposes.

Your rights over your personal data

If you have any concerns about my use of your data, please contact medirectly. If for any reason I cannot resolve the issue, you can choose to contact the ICO directlyico.org.uk.